Some services are experiencing issues
Service Degradation Affecting Offline Meeting transcription in US Region.
We have successfully identified the root cause affecting Offline Meeting transcription in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Issue with Contacts Entering Mailchimp Flow Automations
We are currently aware of and investigating an issue with contacts not entering Flow Automations after signup for a subset of Mailchimp accounts. Our Engineering team is working on a resolution and we will provide further updates as they become available.
Security Alert: Phishing Campaign with Malicious links
Salesforce is aware of and closely monitoring a phishing campaign appearing as fraudulent emails from Salesforce with a malicious link to download Remote Monitoring & Management (RMM) software. Our security teams are working diligently to contain this issue and urge all customers to maintain a high level of vigilance against phishing and social engineering attempts, as these remain frequently used tactics by threat actors. If you receive requests from Salesforce to install RMM software, we recommend you validate its legitimacy with Salesforce Support or architect teams prior to taking action by opening up a ticket through the Salesforce Help portal. For guidance and support, please reach out through the Salesforce Help portal. You can also refer to this article for guidance on how to protect your environments from social engineering threats: https://www.salesforce.com/blog/protect-against-social-engineering/.
Zoom Conference Room Connector DNS Changes: August 16, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Past Incidents ‹ Jul 21 - Jul 27, 2026 ›
July 27, 2026
Service Degradation Affecting Offline Meeting transcription in US Region.
We have successfully identified the root cause affecting Offline Meeting transcription in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
July 26, 2026
July 25, 2026
July 24, 2026
July 23, 2026
Performance Degradation
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Service Degradation Affecting Multiple Zoom Services in Europe and India Region.
Between 07/23/2026 23:46 UTC to 07/24/2026 01:20 UTC, users may have experienced issues with Multiple Zoom Services in Europe and India Region. We have mitigated the issue and will continue to monitor the situation closely and keep you informed of any further developments.
Some users may be unable to join or create Microsoft Teams meetings or calls
Title: We're investigating a potential issue with Microsoft Teams User impact: Users are reporting issues joining Microsoft Teams meetings. Current status: We're investigating a potential issue which is preventing users from joining Microsoft Teams meetings and/or is causing disconnections, and we're checking for impact to your organization. We'll provide an update within 30 minutes.
Issues connecting to resources in West US
Starting at approximately 14:44 UTC on 23 July 2026, customers may have experienced intermittent connectivity failures, increased latency, or difficulty accessing Azure and other Microsoft cloud (https://status.cloud.microsoft/) services associated with the West US region. Customers whose traffic traverses affected West US network infrastructure may also experience downstream impact. Impacted services include:Application Gateway, Application Insights, Azure AD B2C, Azure AI Speech, Azure API Management, Azure Bastion, Azure Bot Service, Azure Data Explorer, Azure Firewall, Azure Kubernetes Service (AKS), Azure Monitor, Azure Virtual Desktop, Azure VMware Solution, Log Analytics, Microsoft Graph, Microsoft Sentinel, Partner Center, Power BI Embedded, Virtual WANCurrent Status:We identified a recent change that was strongly correlated with the onset of impact. We have completed the rollback of this change and telemetry across services are continuing to show signs of recovery. Customer should be observing recovery at this time.We are closely monitoring service health and downstream recovery and will provide additional updates as we validate restoration.
Active – Connectivity Issues Affecting Azure Services in West US
We are investigating an issue affecting connectivity to Azure services for a subset of customers in the West US region. Impacted customers may experience intermittent issues when accessing Azure services.We will provide more information as it becomes available.
Issues accessing or using Microsoft 365 services routed through the North America region.
Title: Investigating user reports of Microsoft 365 issues User impact: We don't have detail on impact yet. We're seeing an increase in user reported issues above our alerting threshold. Current status: We are reviewing service telemetry and available information to determine if there is an issue happening and we'll update this message shortly with our latest findings. This communication serves as a preliminary notification about a potential issue affecting your service. We'll provide an update in 30 minutes.
Feature Degradation
There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
July 22, 2026
Issue with Contacts Entering Mailchimp Flow Automations
We are currently aware of and investigating an issue with contacts not entering Flow Automations after signup for a subset of Mailchimp accounts. Our Engineering team is working on a resolution and we will provide further updates as they become available.
Service Degradation Affecting Multiple Services in US and Europe
Between 12:02 PM UTC to 12:40 PM UTC users might have experienced a service degradation affecting multiple services in US and Europe which has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
July 21, 2026
Service Degradation Affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub.
We are currently investigating a service degradation with file upload functionality in Zoom Canvas, Clips and Hub. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.