Some services are experiencing issues
Security Alert: Phishing Campaign with Malicious links
Salesforce is aware of and closely monitoring a phishing campaign appearing as fraudulent emails from Salesforce with a malicious link to download Remote Monitoring & Management (RMM) software. Our security teams are working diligently to contain this issue and urge all customers to maintain a high level of vigilance against phishing and social engineering attempts, as these remain frequently used tactics by threat actors. If you receive requests from Salesforce to install RMM software, we recommend you validate its legitimacy with Salesforce Support or architect teams prior to taking action by opening up a ticket through the Salesforce Help portal. For guidance and support, please reach out through the Salesforce Help portal. You can also refer to this article for guidance on how to protect your environments from social engineering threats: https://www.salesforce.com/blog/protect-against-social-engineering/.
Zoom Chat Update
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Zoom Push Notification Service Release: September, 2026 (No Operational Impact)
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Past Incidents ‹ Jun 27 - Jul 03, 2026 ›
July 03, 2026
Users in Japan may experience issues accessing Microsoft services including Microsoft Teams and Microsoft 365
Title: Users in Japan may experience issues accessing Microsoft services including Microsoft Teams and Microsoft 365 User impact: Users in Japan may have experienced issues accessing Microsoft Teams and Microsoft 365 services. Current status: We've investigated a problem in which users may have experienced issues accessing Microsoft 365 services including Microsoft Teams and confirmed that service is now restored. We'll provide additional information in a closure summary within the "History" section of the "Service health" dashboard shortly.
July 02, 2026
Performance Degradation
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Potential issues accessing mailboxes via one or more connection methods
Title: Potential issues accessing mailboxes via one or more connection methods User impact: Users may experience errors or failures when accessing their mailbox via one or more Exchange Online connection methods. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.
Service Degradation Affecting Zoom AI Services in Japan.
We are currently investigating a service degradation affecting Zoom AI services in Japan. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Feature Degradation
There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
July 01, 2026
Due to a third-party networking issue, users in Australia may be unable to access Microsoft 365 services
Title: Due to a third-party networking issue, users in Australia may be unable to access Microsoft 365 services User impact: Due to a third-party networking issue, users in Australia may be unable to access Microsoft 365 services. Current status: We've identified through internal monitoring that users in Australia may be unable to access Microsoft 365 services. While we reach out directly to the involved third-party provider for further insight, we're working to manually reroute impacted traffic as a potential route to remediation, which we anticipate may take effect by our next scheduled update. Scope of impact: Users in Australia may be unable to access Microsoft 365 services. This information may be updated as our investigation continues. Root cause: A third-party regional networking issue is occurring, preventing users from accessing Microsoft 365 services as expected. Next update by: Thursday, July 2, 2026, at 3:00 AM UTC
Performance Degradation Data Processing is slower than normal.
There’s a Salesforce service performance degradation where some users can experience delayed data processing. During such a delay, your data is queued until the system has enough resources to write it to the database. You can enter data into the originating system(s), and it’s stored in Salesforce, but there can be a delay before it appears (or you see it) in your Salesforce org. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Feature Degradation
There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
June 30, 2026
Network Performance Issues in Phoenix, AZ
Cloudflare is investigating network performance issues in the Phoenix, AZ region. Users may experience slow requests or increased latency. We are actively analyzing the issue and working on mitigation. Updates will be provided as more information becomes available.
Issues with search function on Support Site
We are currently investigating issues with the search function on our Support Site. All support pages are accessible via the table of contents menu. Our team is actively working on a resolution as quickly as possible. We apologize for any inconvenience this may cause.
June 29, 2026
Users may be unable to access Microsoft OneDrive content and may notice delays or navigation errors
Title: Potential issues accessing Microsoft OneDrive content User impact: Users may be unable to access OneDrive content and may notice delays or navigation errors. Current Status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within one hour.
Users may be unable to access SharePoint Online sites and may notice delays or navigation errors
Title: Potential issues accessing SharePoint Online sites User impact: Users may be unable to access SharePoint Online sites and may notice delays or navigation errors. Current Status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within one hour.
June 28, 2026
June 27, 2026
Service Degradation Affecting Zoom Phone Inbound calls in US Region
We have successfully identified the root cause affecting Zoom Phone Inbound calls in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.