Some services are experiencing issues
Security Alert: Phishing Campaign with Malicious links
Salesforce is aware of and closely monitoring a phishing campaign appearing as fraudulent emails from Salesforce with a malicious link to download Remote Monitoring & Management (RMM) software. Our security teams are working diligently to contain this issue and urge all customers to maintain a high level of vigilance against phishing and social engineering attempts, as these remain frequently used tactics by threat actors. If you receive requests from Salesforce to install RMM software, we recommend you validate its legitimacy with Salesforce Support or architect teams prior to taking action by opening up a ticket through the Salesforce Help portal. For guidance and support, please reach out through the Salesforce Help portal. You can also refer to this article for guidance on how to protect your environments from social engineering threats: https://www.salesforce.com/blog/protect-against-social-engineering/.
Zoom Chat Update
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Zoom Push Notification Service Release: September, 2026 (No Operational Impact)
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Past Incidents ‹ Jul 25 - Jul 31, 2026 ›
July 31, 2026
Users may be unable to access Microsoft Copilot Chat in the browser and may encounter a 400 Request Header error
Title: Users may be unable to access Microsoft Copilot Chat in the browser and may encounter a 400 Request Header error User impact: Users may be unable to access Microsoft Copilot Chat in the browser and may encounter a 400 Request Header error. More info: As a temporary workaround, affected users may be able to restore access to Microsoft Copilot Chat by clearing their browser cookies and then trying again. Current status: We're reviewing service monitoring telemetry to isolate the source of the issue and establish a fix. Scope of impact: Impact is specific to some users attempting to access Microsoft Copilot Chat in the browser.
Service Degradation Affecting Zoom Whiteboard and Task Services in US Region.
We are currently investigating a service degradation affecting users ability to list Zoom Whiteboards in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Feature Disruption
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
July 30, 2026
July 29, 2026
Feature Degradation
There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Some users may be unable to create or publish Microsoft Teams town hall or webinar events that include guest users
Title: Some users may be unable to create or publish Microsoft Teams town hall or webinar events that include guest users User impact: Users may be unable to create or publish Microsoft Teams town hall or webinar events that include guest users. Current status: We're reviewing service monitoring telemetry to isolate the source of the issue and establish a fix. Scope of impact: Impact is specific to some users attempting to create or publish Microsoft Teams town hall or webinar events that include guest users. Next update by: Wednesday, July 29, 2026, at 9:30 AM UTC
July 28, 2026
July 27, 2026
Service Degradation Affecting Offline Meeting transcription in US Region.
We have successfully identified the root cause affecting Offline Meeting transcription in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
July 26, 2026
July 25, 2026
Elevated errors for Claude Fable 5, Claude Sonnet 5, Claude Haiku 4.5, and other models
We are investigating elevated errors on requests to Claude Fable 5, Claude Sonnet 5, Claude Haiku 4.5, and other Claude models. We will provide an update as soon as possible.