Some services are experiencing issues
Security Alert: Phishing Campaign with Malicious links
Salesforce is aware of and closely monitoring a phishing campaign appearing as fraudulent emails from Salesforce with a malicious link to download Remote Monitoring & Management (RMM) software. Our security teams are working diligently to contain this issue and urge all customers to maintain a high level of vigilance against phishing and social engineering attempts, as these remain frequently used tactics by threat actors. If you receive requests from Salesforce to install RMM software, we recommend you validate its legitimacy with Salesforce Support or architect teams prior to taking action by opening up a ticket through the Salesforce Help portal. For guidance and support, please reach out through the Salesforce Help portal. You can also refer to this article for guidance on how to protect your environments from social engineering threats: https://www.salesforce.com/blog/protect-against-social-engineering/.
Zoom Chat Update
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Zoom Push Notification Service Release: September, 2026 (No Operational Impact)
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Past Incidents ‹ Aug 01 - Aug 07, 2026 ›
August 07, 2026
August 06, 2026
Feature Degradation
There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Feature Degradation
There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
August 05, 2026
August 04, 2026
Campaign Click Tracking Issue
We have identified and resolved an issue due to campaign links not being tracked correctly. Tracking has been fully restored; however, click tracking during the affected window (starting around 11:00 AM EST on August 3rd to 12:00 PM EST on August 4th) cannot be backfilled. This will impact areas such as campaign reporting sent during this window. We sincerely apologize for the inconvenience.
Campaign Reports Page Displays 0% Opens and Clicks
We are currently aware of and investigating an issue with campaigns showing 0% Opens and 0% Clicks. Our Engineering team is working on a resolution and we will provide further updates as they become available.
Feature Disruption
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
August 03, 2026
August 02, 2026
Users may be unable to join Microsoft Teams live events using the iOS mobile app
Title: Users may be unable to join Microsoft Teams live events using the iOS mobile app User impact: Users may be unable to join Microsoft Teams live events using the iOS mobile app. More info: While we're working to remediate impact, affected users can join Teams Live Events using the Microsoft Teams Android, desktop, or web clients. Current status: We're investigating a potential issue with Microsoft Teams and checking for impact to your organization. We'll provide an update within 30 minutes.
Service Degradation Affecting Zoom Meeting Quality in the US Region
On August 2, between 15:28 UTC - 15:38 UTC, a subset of users experienced degraded Zoom meeting quality. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
August 01, 2026
Service Degradation Affecting Zoom Marketplace and AI Companion Services
On Aug 2, Between 00:00 UTC - 01:16 UTC, users experiencing service degradation affecting Zoom Marketplace and AI Companion Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.