The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

We are investigating elevated errors on requests to some Claude models. We will provide additional updates as soon as possible.

We are investigating elevated errors affecting Google connectors (Sheets, Docs, Slides, and Chat) and custom Google integrations on Claude.ai. Core functionality is not affected. We will provide an update as soon as possible.

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

We are currently investigating this issue.

We are currently investigating this issue.

Title: Users in South America may be unable to use multiple Microsoft 365 services User impact: Users in South America may be unable to access or experience degraded functionality with multiple Microsoft 365 services More info: Impacted services include, but are not limited to: - Microsoft Teams - Outlook - Office Online Apps Current status: We are reviewing service telemetry and available information to determine if there is an issue happening and we'll update this message shortly with our latest findings. This communication serves as a preliminary notification about a potential issue affecting your service. We'll provide an update in 30 minutes. Scope of impact: The majority of reports are from users in Colombia. We're still assessing the scope of the issue and will update this section as we know more information.

We have identified the cause of elevated errors on requests to Claude Opus 5 and Claude Haiku 4.5 and are working on a fix. We will provide an update as soon as possible.

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

Discover Connectors UI and API endpoints for UK environment inaccessible. Ingestion not using API is not affected. Issue is under investigation.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

We are investigating reports of degraded performance affecting multiple models. We will provide an update as soon as possible.

For some surveys, new responses may not be showing are may be delayed showing on the Analyze page. We are working to resolve this issue.

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

Title: Some users may be unable to send or receive new Exchange Online email through the native iOS mail app User impact: Users may be unable to send or receive new Exchange Online email through the native iOS mail app. Current status: We're reviewing service logs, telemetry, and contextual details provided by impacted users to gain insight into the underlying source of impact and determine our next steps. Scope of impact: Some users attempting to send or receive new Exchange Online email through the native iOS mail app may be impacted. This information may be updated as our investigation continues. Next update by: Tuesday, August 18, 2026, at 5:00 AM UTC

All Summary and Responses Data exports to Excel/CSV/SPSS formats are failing. PDF and PPT exports still work.

We're investigating an issue affecting the NetSuite Application UI in US Ashburn. Further details will be provided shortly.Customer Impact: Customers may experience a degradation of service when using Application UI including Login.

Cloudflare is investigating issues with network performance in Phoenix. We are working to analyse and mitigate this problem. More updates to follow shortly.

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Commerce Cloud Account Manager performance degradation affecting connections to OCAPI API, Business Manager, and Order Management functions. During a performance degradation, some users can access the service. But some functionality in the Control Center, Log Center, Reports and Dashboards, CQuotient Configurator, and XChange services can be unavailable or running at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

We are investigating elevated errors on requests to Claude Opus 5. We will provide an update as soon as possible.

A small number of users may experience errors when playing or uploading media files

Title: Some users may be unable to search for content in SharePoint Online, OneDrive, Outlook on the web, or Outlook desktop User impact: Users may be unable to search for content in SharePoint Online, OneDrive, Outlook on the web, or Outlook desktop. Current status: We're reviewing service monitoring telemetry and support provided information to determine our next troubleshooting steps. Scope of impact: Impact is specific to some users served through the affected infrastructure who are attempting to search for content in SharePoint Online, OneDrive, Outlook on the web, or Outlook desktop. Next update by: Monday, August 17, 2026, at 3:00 PM UTC

We are currently investigating this issue.

We are investigating reports of degraded performance affecting claude.ai and platform.claude.com. We will provide an update as soon as possible.

We are investigating an issue with users authenticating to claude.ai, Claude Code, and Claude Cowork. We will provide an update as soon as possible.