We are currently investigating this issue.

We are investigating an issue impacting multiple Azure services in the West US regions. Engineering teams are actively assessing the scope and working to mitigate customer impact. Further updates will be shared as they become available

We are currently investigating a service degradation affecting Zoom Services in Hong Kong Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Mastery Connect has identified that for a limited number of assessments, students may be unable to submit or resume a started assessment. We are still investigating the full scope but show no evidence that this is impacting Mastery Predictive Assessments.

Title: Some users with an active Microsoft Teams license may be unable to sign in to Microsoft Teams User impact: Users with an active Microsoft Teams license may be unable to sign in to Microsoft Teams. More info: Additionally, admins may be unable to access organization-wide settings. Current status: We’ve received reports that some users with an active Microsoft Teams license are unable to sign in to Microsoft Teams. Our assessment has determined that a recent authorization configuration change intended to block users without active licenses is resulting in impact. We’re validating a remediation action to revert the offending change and will provide a resolution timeline once available. Scope of impact: Impact may occur for some users with an active Microsoft Teams license who are attempting to sign in to Microsoft Teams. This information may be updated as our investigation continues. Root cause: A recent authorization configuration change intended to block users without active licenses inadvertently blocked some users with active Microsoft Teams licenses, resulting in impact. Next update by: Thursday, August 27, 2026, at 10:30 PM UTC

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

The Salesforce Technology team identified a degradation affecting customers on this instance and is working to resolve it. During a Marketing Cloud Engagement degradation, intermittent slowness or unavailability can occur. We’re investigating the issue and will provide updates as soon as possible. See Impacted Services and Additional Information for further details.

We are currently investigating an issue affecting access to Online Reputation Management projects in the Eastern US region

Title: Users may see blank pages when opening Microsoft Bookings User impact: Users may see blank pages when opening Microsoft Bookings. Current status: We suspect that the issue facing your organization is connected to an ongoing service incident with Microsoft Bookings, however we need an additional HTTP Archive format (HAR) trace from your organization in order to confirm that this is the case. We've reached out to your representatives to collect this HAR trace so that we can determine the most effective next steps to resolve this issue. Scope of impact: Any user may see blank pages when opening Microsoft Bookings. This information may be updated as our investigation continues. Next update by: Thursday, August 27, 2026, at 4:00 AM UTC

Title: Users may be unable to join and create Microsoft Teams meetings User impact: Users may be unable to join and create Microsoft Teams meetings. Current status: We're investigating a potential issue with Microsoft Teams and checking for impact to your organization. We'll provide an update within 30 minutes.

We have identified the issue affecting NetSuite Asynchronous Services in all regions. Engineering teams are currently in the process of providing a fix.Customer Impact: Customers may experience a degradation of service when using NetSuite Asynchronous Services.

Title: Some users may be unable to receive responses when using Microsoft 365 Copilot Chat User impact: Users may be unable to receive responses when using Copilot Chat. More info: Affected users may receive error messages stating that a problem has occurred or that Copilot could not respond. Current status: We've received reports indicating an issue with Copilot Chat where some users may be unable to receive responses to prompts. We're reviewing service monitoring telemetry to isolate the root cause and determine our next troubleshooting steps. Scope of impact: Your organization is affected by this event, and some users attempting to use Copilot Chat may be impacted. This information may be updated as our investigation continues. Next update by: Tuesday, August 25, 2026, at 10:30 AM UTC

We have observed recovery for a portion of the infrastructure affected by this issue within the Southeast Asia region. While many impacted services and resources have recovered, a subset of customers may continue to experience connectivity issues or service degradation for dependent Azure services. Engineers are actively working to restore the remaining impacted infrastructure and validate full service recovery.More information will be provided as it becomes available.

Title: Guest users are unable to access SharePoint Online sites connected to Microsoft Teams User impact: Guest users are unable to access SharePoint Online sites connected to Microsoft Teams. More info: The issue is specifically happening when permissions to the SharePoint Online sites are granted through Microsoft 365 groups. Current status: We're investigating a potential issue with SharePoint Online and checking for impact to your organization. We'll provide an update within 30 minutes.

We have identified and resolved an issue which resulted in errors when attempting to access Claude.ai, including logging in via subscriptions for Claude Code. Errors occurred between 1:00pm (20:00 UTC) through 1:08pm PT (20:08 UTC). We are monitoring closely to ensure no further issues.

Title: Some users may be unable to access Microsoft Viva Glint services User impact: Users may be unable to access Viva Glint services. More info: Affected users are able to log in as expected but may see a blank page and won't be able to access any Viva Glint services. Current status: We're investigating a potential issue with Viva Glint and checking for impact to your organization. We'll provide an update within 30 minutes.

From 9:02–9:08am PT / 16:02–16:08 UTC) users experienced issues when logging into Claude.ai, including for connecting Claude Code with subscription. At this time, this issue has been resolved, but we are continuing to investigate a potential issue impacting users of the Claude.ai desktop application.

We are currently investigating this issue.

Users may experience slowness, blank pages, or high latency in the Impact Dashboard and delays with Impact messages. Users may also be unable to access Campaign Templates. We are actively working to resolve the issue with the highest priority.

Title: We're looking into a potential problem impacting Office 365 apps User impact: We're checking for potential impact to your users. Current status: We're investigating a potential issue with Office 365 apps activations and checking for impact to your organization. We'll provide an update within 30 minutes.

We are currently investigating a service degradation affecting users ability use meeting chat. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Cloudflare is investigating an increased level of HTTP 5xx errors in Chicago. We are working to analyze and mitigate this problem. More updates to follow shortly.

Title: Some users experience degraded video quality when screensharing in Microsoft Teams User impact: Users experience degraded video quality when screensharing in Microsoft Teams. Current status: We've received user reports indicating some users are experiencing degraded video quality when screensharing in Microsoft Teams. We're reviewing service logs and contextual details provided by your representatives to gain insight into the affected scenario and determine our next investigative steps. Scope of impact: Your organization is affected by this event, and users attempting to screenshare in Microsoft Teams are impacted. This information may be updated as our investigation continues. Next update by: Monday, August 24, 2026, at 7:00 AM UTC

We are investigating elevated errors on requests to Claude Mythos 5, Claude Fable 5, Claude Opus 5, and Claude Opus 4.8. We will provide an update as soon as possible.

We are currently investigating this issue.

Title: Some users may be unable to access SharePoint Online sites configured with Authentication Context User impact: Users may be unable to access SharePoint Online sites configured with Authentication Context. More info: Specifically, users are unable to access SharePoint Online sites configured with Authentication Context through sensitivity labels. Current status: We've reproduced the issue in our testing environment and are reviewing HTTP Archive (HAR) logs to determine why direct links fail when Authentication Context is enabled through sensitivity labels. Scope of impact: Some users attempting to access SharePoint Online sites configured with Authentication Context through sensitivity labels may be impacted. Next update by: Monday, August 31, 2026, at 2:30 PM UTC