There's a Salesforce service feature degradation. The issue impacts a storage service leveraged by the application tier to support data integration and caching for features including Custom Big Objects, Apex, Salesforce Connect External IDs, Login Forensics, Event Monitoring, Field Audit Trail, and Chatter. Users of these features may experience extended response times and timeouts or be unable to access certain aspects of the features. The slow response times may increase the likelihood of reaching Apex concurrency limits. We're investigating the issue and full customer impact. An update will be provided in 30 minutes or sooner if we have more information.

We are currently investigating an issue with general instability in the FedRAMP environment.

On 09/04/2026, Between 15:15 UTC to 16:10 UTC, A subset of users may have experienced issues with Email in Zoom Contact Center. This incident has been resolved and the affected services have been restored.

We identified an issue with email deliverability for Microsoft inboxes. Email distributions may take longer than usual to reach recipients who use Microsoft services.

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

Title: Users may experience delays receiving email messages from external domains in Exchange Online User impact: Users may experience a delay in receiving email messages from external domains in Exchange Online. More info: Users may experience intermittent “Server busy” errors, affecting multiple mailboxes. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.

Title: Some users may see the Teams chat icon is missing when using the new chat and channels experience in Microsoft Teams User impact: Users may see the Teams chat icon is missing when using the new chat and channels experience in Microsoft Teams. More info: All Microsoft Teams clients are impacted. Current status: We're investigating a potential issue with Microsoft Teams and checking for impact to your organization. We'll provide an update within 30 minutes.

We are currently investigating an issue with user admin latency in all regions.

A fix has been implemented and we are monitoring the results.

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

On 09/03/2026, Between 21:30 UTC to 21:50 UTC, a subset of users may have experienced issues with SMS delay in North America. This incident has been resolved, and the affected services have been restored.

Title: Users may be unable to join calls or meetings in Microsoft Teams for Mac User impact: Users may be unable to join calls or meetings in Microsoft Teams for Mac. Current status: We're investigating a potential issue with Microsoft Teams and checking for impact to your organization. We'll provide an update within 30 minutes.

Title: We're looking into a potential problem impacting Microsoft 365 Copilot Chat User impact: We're checking for potential impact to your users. Current status: We're investigating a potential issue impacting Microsoft 365 Copilot Chat and checking for impact to your organization. We'll provide an update within 30 minutes.

We are currently investigating this issue.

On September 03, between 12:02 UTC to 12:17 UTC, subset of users might have experienced Zoom Phone and Contact Center audio degradation in US region. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are investigating elevated errors on requests to Claude Mythos 5.1, Claude Fable 5.1, and Claude Opus 5. We will provide an update as soon as possible.

We are investigating elevated errors on requests to Claude Sonnet 5. We will provide an update as soon as possible.

We are investigating an issue affecting a subset of infrastructure within the East US region. Customers may experience service degradation for dependent Azure services. Our teams are actively investigating the cause and working to restore normal operations. More information will be provided as it becomes available.

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Commerce Cloud service disruption that’s affecting our Business Manager and customer storefront functionality. During a service disruption, users are unable to access the services. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

On 09/03/2026, Between 01:00 UTC to 04:00 UTC, users in the Singapore region may have experienced degraded quality with the in-meeting summary for Indonesian language. This incident has been resolved and the affected services have been restored.

We are investigating elevated errors on requests to Claude Sonnet 5. We will provide an update as soon as possible.

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

We are currently investigating a service degradation for a subset of users using Zoom for Google Workspace add-on Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.

We are currently aware of and investigating an issue with Mandrill/Transactional send delays affecting select accounts. Our Engineering team is working on a resolution and we will provide further updates as they become available.

We are investigating elevated errors affecting Claude for Microsoft Office 365. We will provide an update as soon as possible.

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

We are currently investigating this issue.

We are currently investigating an issue with participants missing from EX Projects and Directory in the Japanese Region.

We are currently investigating this issue.

We are investigating reports of degraded performance affecting Claude in Slack, Claude Code on the web, and Code Review. We will provide an update as soon as possible.

We are currently investigating this issue.

We are investigating reports of elevated errors affecting chats on claude.ai. We will provide an update as soon as possible.

We are currently investigating this issue.

Title: Users may experience issues when utilizing multiple Microsoft 365 services User impact: Users may experience issues when utilizing multiple Microsoft 365 services. More info: Impact includes, but may not be limited to, the below services and scenarios. We will update this list as our understanding of the issue progresses. OneDrive for Business and SharePoint Online: -Users may be unable to load or refresh portions of OneDrive and SharePoint, including account and storage information, search results, Favorites, Followed and Shared With Me content, recent files, lists, and news. Some users may also experience delayed or failed file opening, Office policy-label retrieval, OneDrive synchronization, mobile camera upload, and video playback. Users may see partial page failures, missing or stale content, repeated retries, and operation timeouts rather than a complete platform outage. Exchange Online: -Users may be unable to connect to, or experience degraded functionality, with Exchange Online. All connection methods are affected. Microsoft Teams: -Users may experience issues with calendar functionality and search. Users’ presence may be stale and not update automatically or through manual adjustment. User location adjustment may fail. Microsoft Purview: -Users may face intermittent authorization failures across solutions in Purview. Purview admins can’t access the portal. Additionally, in Microsoft Purview Communication Compliance, users may see errors when loading Communication Compliance policies and Data Loss Prevention (DLP) policies. Communication Compliance policy creation and evaluation may be delayed. Microsoft Defender XDR: -Users may experience intermittent authorization failures across solutions in Defender. Current status: We've identified issues related to a core authentication configuration used by multiple Microsoft 365 services which is resulting in the impact outlined above. We've identified a potential remediation and we're performing tests to ensure its efficacy before applying it more broadly. Scope of impact: Users attempting to perform any of the outlined impact scenarios may be affected by this event. Next update by: Monday, August 31, 2026, at 6:30 PM UTC Preliminary root cause: An issue within a core authentication configuration used by multiple Microsoft 365 services is resulting in impact. Next update by: Monday, August 31, 2026, at 7:30 PM UTC

Title: Investigating user reports of Exchange Online issues User impact: We don't have details on impact yet. We're seeing an increase in user reported issues above our alerting threshold. Current status: We are reviewing service telemetry and available information to determine if there is an issue happening and we'll update this message shortly with our latest findings. This communication serves as a preliminary notification about a potential issue affecting your service.

Some of our AI features are currently offline. We are working to resolve this issue.

Due to an issue surfacing with enablement of recently introduced Salesforce mandatory security controls, some Qualtrics workflows connecting to Salesforce will start failing exactly 30 days after credentials being created or refreshed, with a message indicating that the credential connection has expired or is invalid. ACTION: These connections will not recover on their own. Restoring them requires a one-time re-authorization per affected connection on your side. This can be done by navigating to the impacted workflow, and either refreshing the Salesforce credential in one of the impacted workflows, or creating a new credential and saving. NOTE: If the Salesforce Outbound Message connection is broken, triggering the workflows will stop with no apparent message on the Qualtrics side and no new runs will be visible in the Run History. There will be a gap between current time and last execution. The failed Outbound Messages can be observed in  Salesforce: Setup -> Environments -> Monitoring -> Outbound Messages, see failed outbound messages.

We are currently investigating a service degradation affecting users using Zoom Contact Center Billing and Reporting Service in EU. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

There’s a Commerce Cloud service disruption Impacting cart functions on customer storefronts. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.