Some services are experiencing issues
Some users may be unable to send or receive Exchange Online email through the native macOS mail app
Title: Some users are unable to send or receive Exchange Online email through the native iOS mail app User impact: Users are unable to send or recieve Exchange Online email through the native iOS mail app. Current status: We're investigating a potential issue with Exchange Online and checking for impact to your organization. We'll provide an update within 60 minutes.
Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe
On 09/10/2026, Between 14:58 UTC to 15:02 UTC, Subset of users may have experienced issues with Zoom Phone and Zoom Contact Center in Europe. This incident has been resolved and the affected services have been restored.
Security Alert: Phishing Campaign with Malicious links
Salesforce is aware of and closely monitoring a phishing campaign appearing as fraudulent emails from Salesforce with a malicious link to download Remote Monitoring & Management (RMM) software. Our security teams are working diligently to contain this issue and urge all customers to maintain a high level of vigilance against phishing and social engineering attempts, as these remain frequently used tactics by threat actors. If you receive requests from Salesforce to install RMM software, we recommend you validate its legitimacy with Salesforce Support or architect teams prior to taking action by opening up a ticket through the Salesforce Help portal. For guidance and support, please reach out through the Salesforce Help portal. You can also refer to this article for guidance on how to protect your environments from social engineering threats: https://www.salesforce.com/blog/protect-against-social-engineering/.
Zoom Chat Update
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Past Incidents ‹ Sep 05 - Sep 11, 2026 ›
September 11, 2026
September 10, 2026
Some users may be unable to send or receive Exchange Online email through the native macOS mail app
Title: Some users are unable to send or receive Exchange Online email through the native iOS mail app User impact: Users are unable to send or recieve Exchange Online email through the native iOS mail app. Current status: We're investigating a potential issue with Exchange Online and checking for impact to your organization. We'll provide an update within 60 minutes.
Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region.
On 09/08/2026, Between 17:57 UTC to 23:49 UTC, A subset of users may have experienced issues with Meeting Summary and Phone Call Summary. This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe
On 09/10/2026, Between 14:58 UTC to 15:02 UTC, Subset of users may have experienced issues with Zoom Phone and Zoom Contact Center in Europe. This incident has been resolved and the affected services have been restored.
September 09, 2026
September 08, 2026
Feature Degradation
There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Feature Disruption
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
September 07, 2026
September 06, 2026
September 05, 2026
Service Degradation Affecting Zoom AI Companion in US Region
We are currently investigating a service degradation affecting Zoom AI Companion in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.